Terms and Conditions
These Terms and Conditions govern your use of The Clean Home Crew’s website [https://thecleanhomecrew.com/] (the “Site”) and the services provided by The Clean Home Crew, LLC By accessing or using the Site, you agree to be bound by these Terms and Conditions.
Use of the Site:
- You must be at least 18 years old to use the Site and our services.
- You agree to use the Site and our services only for lawful purposes and in compliance with all applicable laws and regulations.
Intellectual Property:
- All content on the Site, including text, graphics, logos, and images, is the property of The Clean Home Crew, LLC and is protected by copyright laws. You may not use, reproduce, or distribute any content from the Site without our prior written consent.
Disclaimer:
- The information provided on the Site is for general informational purposes only. We make no representations or warranties of any kind, express or implied, about the accuracy, reliability, or completeness of this information.
Limitation of Liability:
- The Clean Home Crew, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Site or our services.
Indemnification:
- You agree to indemnify and hold harmless The Clean Home Crew, LLC and its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, or expenses, including legal fees, arising out of or in connection with your use of the Site or our services.
Changes to These Terms and Conditions:
- We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be effective immediately upon posting to the Site. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms and Conditions.
Governing Law:
- These Terms and Conditions shall be governed by and construed in accordance with the laws of Texas, without regard to its conflict of law provisions.
Contact Us:
If you have any questions about these Terms and Conditions, please contact us at:
The Clean Home Crew, LLC
503 Terrace Canyon Dr., Dripping Springs, TX, 78620
Phone: (512) 994-5631
Discounts:
Tiered discounts are available when you sign up for recurring scheduled services: (10% monthly, 15% for bi-weekly, 20% weekly) and subject to change.
Billing:
Credit card, Debit cards, PayPal and Venmo are approved forms of payment for service. No Cash or Checks. Payment will be processed immediately following all appointments.
100% Clean Guarantee Terms:
If The Clean Home Crew missed anything within our agreed scope of services or if the cleaning was not done to your satisfaction let us know within 24 hours of the cleaning being performed. The Clean Home Crew will return to your home at no charge to complete the job.
Cancellation and House Entry:
Appointments canceled within a 24-hour window of your scheduled appointment will be subject to a $50 plus tax cancellation fee. It is the customer’s responsibility to provide access to a place of business, house or facility. If our cleaning providers are not able to access the agreed upon place needing a clean with the instructions provided, then a $50 plus tax trip fee will be charged.